Experiencing double charges can be worrying and confusing.
Here at Cloudbric VPN, we want to assure you that resolving such issues is a top priority for us.
If you've been charged twice for one subscription period, here's what you can do:
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Verify the Charges: Double-check your bank or credit card statements as well as your app store's purchase history to confirm the double charge.
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Contact Customer Support: Provide us with the details of the transactions—dates and amounts—so we can swiftly address and resolve the discrepancy.
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Refund Process: Once a double charge is confirmed, we'll initiate a refund for the erroneous transaction promptly.
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Prevent Future Issues: We will investigate the cause and implement measures to prevent future occurrences.
Need help?
Our support team is here to assist you.
Contact us anytime if you have questions about our services or need further assistance.
Stay secure and anonymous with Cloudbric VPN!